Movie Cast Members Get Stuck In The Elevator— Fans Disappointed With Reimbursement From CGV

Recently, the movie The Roundup: Punishment was released in theaters and garnered much attention from fans of the series. However, during a stage greeting scheduled in Hongdae, the cast members got stuck in the elevator, causing the greeting portion to be canceled. The theater revealed that it would be difficult to hold the stage greeting and would send movie tickets to everyone who attended.

실시간 홍대 CGV 범죄도시4 무대인사
배우분들 엘리베이터에 갇혀서 무대인사 못오신다 찐 범죄도시아니냐??????
아니이게 무슨일 배우님들이 엘베에 갇혔대 pic.twitter.com/M6f4XsUG4R

— ꒰১윤리໒꒱ (@y0o0n_Lee_2) May 5, 2024

In addition to the shocking news, audience members were disappointed with the attitude and how the theater dealt with the situation.

이때 피해자인데 너무 화가 났던게 배우들 못 본거보다 cgv 관계자들 태도였음. 두서없이 설명도 제대로 하지않고 15분 넘게 사람들 대기시키더니 단순히 2D 관람표로 보상해주겠으니 귀가하라고 내쫓듯이 내보낸것, 제대로 된 사과없이 마동석이 무거워서 엘베가 못 움직인게 아니라고 피식 거린것도 https://t.co/fdSkNwMyji

— 밥풀 (@soccereall) May 5, 2024

I was a victim of this stage greeting, and what made me more angry than not seeing the actors was the attitude of the CGV theater officials. They didn’t explain properly and had us wait for over 15 minutes, only to reimburse us with a 2D movie ticket coupon before sending us home. We didn’t receive a proper apology, and they even joked that the elevator couldn’t move because actor Ma Dong Seok was heavy.

They felt that the theater is responsible for the actors getting stuck in the elevator and that they needed to resolve the situation in a better manner.

어제 배우님들이 엘베에 갇혔다면 cgv 책임 아닌가요? 어떻게 관객을 무시하고 관람권만 줄 수 있나요? 개봉한 이후로 수도 없이 영화를 봤는데 어제 정말 그냥 영화 보려고 극장에 온 것 같아요?
어이 없어 정말.. https://t.co/tJa6r5jhDY

— ???????????????? in (@linhsblues) May 6, 2024

Isn’t it CGV’s fault that the actors got stuck in the elevator yesterday? How can they ignore the audience and hand out movie tickets? I’ve gone to the theaters countless times to watch this movie, but do you really think we come just to watch the movie? So ridiculous…

Fans that attended the stage greeting, were reimbursed with a general 2D movie ticket due to the canceled event.

ㅋㅋㅋㅋㅋㅋ이게 보상이 다라고??
아니 이게 맞나??……… <유효기간 8월까지인 일반2D 무료예매권 1장>….???? 무대인사가 취소됐는데….. pic.twitter.com/LtaKxUv2ob

— ꒰১윤리໒꒱ (@y0o0n_Lee_2) May 5, 2024

This is what we get? Is this for real? One free general 2D movie ticket valid until August??? This is what we get after a stage greeting is canceled?

The purpose of a stage greeting ticket is to be able to meet the actors before or after watching the movie. Fans were baffled that they reimbursed the time and effort of the fans with a regular movie ticket.

저 사람들 중에 영화관람만을 위해서 간 사람이 몇명이나 될까?
배우 분들 안전을 먼저 생각하는게 맞긴한데.. 관람권으로 그것도 일반관람권으로 보상.. ㅎ 모르겠다..ㅎ https://t.co/pSUWKJYTFN

— ???????????????????? ???????????????????? : ???????? (@cocoalatte_Lu) May 5, 2024

How many people do you think went there just to watch the movie? Of course, the actor’s safety comes first, but we were compensated with a general admission ticket…I don’t know about this.

Regardless of the situation, it was later revealed that the actors were able to get out safely and continue their stage greeting rounds.

범죄도시 배우님들 엘리베이터에서 잘 나오셨고 메가박스 무인 도셨습니다. 다행히도 다치신 분은 없어보이셨어요!

— 해피무.. (@HAPPY_MOOOO) May 5, 2024

The actors got out of the elevator safely and attended the Megabox stage greetings. Thankfully, no one was hurt!

Although fans were relieved to see that the actors were safely rescued from the elevator, they were disappointed in the way the theater handled the situation.